IMPORTANT: iLok 1 dongles are not supported. FG-X must be activated to an iLok 2 or iLok 3 dongle in order to properly authorize FG-X 2.
When upgrading from FG-X to FG-X 2, some users may encounter an Internal Conductor Error Code: 101. This is typically displayed after the plugin instantiation.
🔍 From our investigation, this message appears when trying to use FG-X 2 with an FG-X license purchased before July 2013.
If you have an FG-X license that was purchased in 2013 or earlier, please follow these steps to authorize FG-X 2:
- Open the iLok License Manager.
- Locate your "FG-X Virtual Mastering Console" license within the iLok License Manager, right-click the license, and select Deactivate. This will remove FG-X from your iLok dongle or computer (Machine Activation).
- Right-click the same FG-X license again and select Activate. This will activate your FG-X Virtual Mastering Console license back to your iLok dongle. Alternatively, you can drag the FG-X license from the "Available" tab to the computer icon in the left column of the iLok License Manager.
- Locate your iLok dongle icon on the left side of the iLok License Manager. Right-click and select Synchronize. If you are activating FG-X to your current computer via Machine Activation, make sure the license is activated in the correct location.
- Open your DAW and start using FG-X 2!
If issues persist, please submit a support ticket here.
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