How can I pause/ resume an All Access Pass membership?

⚠ Only the month-to-month plan can be paused, yearly plans (billed monthly or paid upfront) cannot be paused.

After logging into your Slate Digital customer portal, click on Billing & Subscriptions. There will be a pause button under your membership. After having confirmed, your membership will be paused.

Screenshot 2025-01-13 at 2.44.50 PM.png

Your account will not be charged until you resume your membership, but the current billing is due: no proration (no refund) is performed, and your licenses remain active (and so, you can use your plugins) until the end of the current billing cycle. After that date, your licenses will expire and you will not be able to use your plugins anymore.

 

Was this article helpful?
2 out of 6 found this helpful
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.