🎛️ Fixing Infinity EQ Preset Errors
If you're running into error messages after loading a plugin, or issues creating, deleting, or renaming presets, this guide should help you fix it.
Why does this happen?
macOS can sometimes modify folder permissions — especially after an OS update or using Time Machine. In earlier versions of Infinity EQ, this could lead to instabilities and preset browser problems.
macOS can sometimes modify folder permissions — especially after an OS update or using Time Machine. In earlier versions of Infinity EQ, this could lead to instabilities and preset browser problems.
For now, fixing this requires a quick manual permissions change. Here's how:
🛠️ Set Permissions to "Read and Write"
Make sure the following folder has "Read and Write" permissions for your user:
/Library/Application Support/Slate Digital
- Open Finder and go to Macintosh HD ▸ Library ▸ Application Support.
- Right-click (or Control + Click) the Slate Digital folder and select Get Info (or press Command + I).
- Under Sharing & Permissions, set your user to Read & Write.
- Click the gear icon ⚙️ and choose Apply to enclosed items... to apply the permissions to all files inside.
Need a quick walkthrough? Watch the short video here.
🧹 Additional Troubleshooting
Still having issues?
Contact our Support Team and include information about your preset folder.
Contact our Support Team and include information about your preset folder.
Here's how to gather that information:
- Open the Terminal app (Macintosh HD ▸ Applications ▸ Utilities ▸ Terminal).
- Type (or copy/paste) the following command and press Return:
ls -lhaR /Library/Application\ Support/Slate\ Digital/Copy the full output and paste it into your support request — this will help us diagnose the issue faster!
✅ Questions?
Don't hesitate to reach out — we're here to help!
Comments
Article is closed for comments.