What is the Complete Access Hub Helper?

The Complete Access Hub Helper is a small background process that comes with Complete Access Hub. It runs silently and uses very few resources. You may see it in the Task Manager (Windows) or Activity Monitor (macOS) under the name Complete Access Hub Helper (formerly SDA Collector or slate-digital-collector).

What it does

Our plugins send it data about how they are used, for example which plugins are opened. The Helper then follows your choice in the Plugin Analytics section of Complete Access Hub's settings:

  • if Authorize plugin usage data collection is checked, it sends the data to our servers to help us improve our products;
  • if it is unchecked, the data is discarded and nothing is sent.

You can change this choice at any time.

Upcoming uses

The Helper may take on other background tasks in the future to help your plugins work smoothly.

When it is removed

The Helper uninstalls itself automatically after you uninstall Complete Access Hub, as soon as one of these happens:

  • you restart your computer;
  • one of our plugins sends it usage data.
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