ANA 2 "White Plugin Window" or "Missing GUI"

Paul Hessing

April 28, 2025 23:23

If ANA 2 is behaving incorrectly or refusing to load properly, it could be due to a corrupt or missing "settings" file. 🛠️

Follow the steps below to reset ANA 2's settings. Please ensure your DAW is completely closed before continuing!

Step 1: Delete ANA 2 Settings Files

Important: Deleting these files will not remove your presets or user content. It will only reset ANA 2's global settings.

macOS

Navigate to the following location:

~/Library/Application Support/Sonic Academy/Sonic Academy/ANA 2

Note: The ~/Library folder is hidden by default. To access it:

Open Finder
Click "Go" in the top menu bar
Hold down the Option key to reveal "Library"
Navigate to the path above

Windows

Delete the following:

The entire "Settings" folder located at:
C:\ProgramData\Sonic Academy\ANA 2\Settings
The entire "ANA 2" folder located at:
C:\Users\your_username_here\AppData\Roaming\Sonic Academy\ANA 2

Need help accessing hidden folders? Here's how:

To show ProgramData:
Open File Explorer > View > Options > Folder Options > View tab > Enable "Show hidden files, folders, and drives".
To access AppData:
Open File Explorer, type %AppData% into the address bar, and hit Enter. You will be taken directly to the Roaming folder.

More info on viewing hidden folders available here.

Step 2: Relaunch ANA 2

Once the settings have been cleared:

Reopen your DAW
Insert ANA 2 on a new software instrument track
ANA 2 will automatically rebuild fresh settings files

Still need help?

If you run into any issues or have additional questions, feel free to submit a support ticket. We're happy to help!