If you see the message below when opening Complete Access Hub (formerly known as Slate Digital Connect):

"We could not load the application. Please check your internet connection or retry later."

Solutions

• 🔗 Visit https://app.completeacess.audio/. 
  If the site is down or under maintenance, please try again a few minutes later.
• 🌐 Check that your internet connection is stable.
• 🛡️ Temporarily disable any antivirus, proxy, or firewall that might block Complete Access Hub from accessing our servers.
• 🔄 Restart Complete Access Hub.
• ⬇️ Download and install the latest version from the Complete Access Installers page.

Questions?

If you continue to experience issues, please submit a support request here and we'll be happy to help!