Install / Update is not working

If you see the message: "Unable to install or update <plugin>", follow these steps to resolve the issue:

Install error screenshot

First, ensure that you're using a stable internet connection and make sure you've followed the prerequisites from the Products are not loading article.

Solutions

  • 🔴 Close any DAW currently running.
  • 💾 Check that you have enough disk space.
  • ⬇️ Use offline installers from the installers page.
  • 🔄 Restart your computer.
  • ⚙️ Update your operating system.

Questions?

If you continue to experience issues, please submit a support request here and we'll be happy to assist you!

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