ποΈ General Questions
Q: What is the Complete Access subscription?
A: It's a bundle that includes all Slate Digital plugins, all SSL and Harrison plugins (SSL Complete), top third-party plugins, all new releases, and all updates! π₯
Rather than paying thousands, the Complete Access subscription offers flexible plans:
π΅ $19.99/month (Month-to-Month - cancel anytime)
π΅ $199.99/year (Annual Paid Upfront)
We previously offered a plan called $19.99 Annual-Billed-Monthly, which required a 12-month commitment. This plan is no longer available for new customers. However, if you are currently subscribed to this plan, you are grandfathered in and will continue paying $19.99/month as long as you remain subscribed.
Q: Can I still buy permanent licenses for Slate Digital or SSL plugins?
A: YES! β
Even though subscriptions are a better deal, you can still purchase permanent licenses.
π For Slate Digital: app.completeaccess.audio/shop
π For SSL: store.solidstatelogic.com
Note: Licenses can be activated via Machine-ID or an iLok 2 or 3 dongle. π
π οΈ Installation & Setup
Q: How do I activate the Complete Access subscription?
A: Follow the detailed steps here π Activating your subscription licenses in the iLok License Manager.
Q: Where can I download the latest plugin installers?
A: π Download managers are available via your Dashboard.
ποΈ Complete Access subscription: Use Complete Access Hub (formerly known as Slate Digital Connect).
Note: Offline installation is available for both Slate Digital and SSL/Harrison Audio plugins
π Complete Access Subscription Licensing
Q: How do I use the Complete Access subscription on two computers?
A: All the Complete Access subscription licenses support two activations via Machine-ID, iLok 2/3, or iLok Cloud βοΈ.
Make sure you have the plugins installed and the latest iLok License Manager installed. π₯οΈ
Q: I just purchased the Complete Access subscription but didn't receive an iLok Activation Code. What should I do?
A: No activation codes needed! Make sure you linked the correct iLok ID after purchase. Licenses are deposited directly to your iLok account.
π See this article for more info.
Q: Will the Complete Access subscription work with an iLok 3 dongle? Is Machine-ID activation available?
A: Yes! β
Complete Access subscription licenses can be activated via iLok 2, iLok 3, or Machine-ID.
Q: Whatβs the difference between iLok 1, iLok 2, and iLok 3?
The iLok 1 (original):
The iLok 2:
The iLok 3 (available in USB-A and USB-C):
Q: Will the plugins work with an iLok 1 dongle?
A: β No. Only iLok 2 or iLok 3 dongles are supported.
Q: Is the iLok USB dongle required to use the plugins?
A: π₯οΈ Nope! The iLok dongle is optional.
Complete Access subscription licenses can be authorized to:
- iLok Cloud βοΈ (requires internet)
- Machine-ID (local computer)
π Learn more here: iLok License Activation in Complete Access Hub
Q: Is the mic software included in the Complete Access subscription?
A: π€ No, our microphone emulations software is NOT automatically included. However:
- If you own a Slate Digital ML-1 or ML-1A microphone, you'll unlock all mic model expansions with your subscription.
- βClassic Instrumentsβ is exclusive to ML-2 owners.
β οΈ Without an ML-1, ML-1A or ML-2 microphone, accurate mic emulation cannot be guaranteed.
If you have any additional questions, feel free to submit a support ticket here. π
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