Installation Issues with Kilohearts Plugins
🪟 Windows
In some cases, Kilohearts may not install correctly through Slate Digital Connect on Windows.
This typically indicates that the Kilohearts installer encountered an error or warning message.
If this happens, please download and run the individual Kilohearts installer from our Installers page. For convenience, you can use the direct PC installer link below:
When launching the standalone installer, you may see warning messages like this:
Simply choose "Remove the read-only attribute and try again." You may need to do this multiple times to complete the installation successfully.
We're currently investigating whether this behavior can be avoided in future updates to Connect.
🖥️ Windows & macOS
If you're unable to click Install or Update for the Kilohearts suite inside Slate Digital Connect, this usually means that Kilohearts plugins were originally installed using the official Kilohearts website, rather than the Slate Digital version included in the All Access Pass.
If this is the case, you will need to use the direct Kilohearts installer instead of Slate Digital Connect. You can download the appropriate version here:
Still need help?
If you have any questions or run into issues, feel free to contact our support team.
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