Kilohearts is unable to be installed or updated in Slate Digital Connect

Installation Issues with Kilohearts Plugins

🪟 Windows

In some cases, Kilohearts may not install correctly through Slate Digital Connect on Windows.

Kilohearts Connect Failure

This typically indicates that the Kilohearts installer encountered an error or warning message.

If this happens, please download and run the individual Kilohearts installer from our Installers page. For convenience, you can use the direct PC installer link below:

👉 Kilohearts Windows Installer


When launching the standalone installer, you may see warning messages like this:

Remove Read Only Attribute

Simply choose "Remove the read-only attribute and try again." You may need to do this multiple times to complete the installation successfully.

We're currently investigating whether this behavior can be avoided in future updates to Connect.


🖥️ Windows & macOS

If you're unable to click Install or Update for the Kilohearts suite inside Slate Digital Connect, this usually means that Kilohearts plugins were originally installed using the official Kilohearts website, rather than the Slate Digital version included in the All Access Pass.

Install Disabled in Connect

If this is the case, you will need to use the direct Kilohearts installer instead of Slate Digital Connect. You can download the appropriate version here:


Still need help?

If you have any questions or run into issues, feel free to contact our support team.

Was this article helpful?
0 out of 1 found this helpful
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.