How to Redeem a Slate Digital Software Voucher (Purchased from a Reseller)

If you purchased a Slate Digital plugin from an official reseller such as Plugin Boutique or Sweetwater, you will need to redeem a software voucher code to receive your license.

Before getting started:

• After purchase, your reseller should provide you with a voucher code (usually via email).
• If you have not received your code, you will need to contact the reseller directly.
• Each voucher can only be used once and must be redeemed before you can access the plugin.

All Slate Digital vouchers are redeemed here:
👉 https://app.completeaccess.audio/gift

Note: Only one voucher can be redeemed at a time. If you purchased multiple products, repeat this process for each code.

Step 1 – Log In or Create an Account

When visiting the redemption page for the first time, you will be prompted to either log in or create an account.

• If you already have a Slate Digital account, switch to Log in and enter your credentials.
• If not, select Sign up and create an account using:
  • Email + password
  • OR Google, Facebook, or Apple login

Step 2 – Enter Your Voucher Code

Paste your voucher code into the field and click Redeem.

Example code: RM7F8XN6QYEP6B5F

Step 3 – Confirm Redemption

You’ll be taken to a checkout-style page showing your product.

• The total due today should display as Free
• Check the box to accept:
  • Audiotonix Terms & Privacy Policy
  • iLok Terms & Privacy Policy
• Click Get This Product

Step 4 – Confirm Your Email Address (New Users Only)

If you just created an account, you must confirm your email address.

• Check your inbox for the confirmation email
• Click the Confirm My Email button

Important:

• If your email is not confirmed, the voucher will not complete redemption
• If you entered the wrong email, you will need to contact support
• Vouchers cannot be reused or transferred to another account once redeemed

Existing users can skip this step.

Step 5 – Connect Your iLok Account

Once logged in, you’ll be taken to your Dashboard.

At the top of the page, click the “Connect iLok account” button in the purple banner.

Note: If you don't see "Connect iLok account" after your voucher has been redeemed, this means that you already have a valid iLok ID linked. You can skip to Step 7.

You’ll have two options:

Option A – Create a New iLok Account

Select:
“I don’t have an iLok account. Let’s create one for me”

• This will create an iLok ID using your Slate Digital account email

Option B – Use an Existing iLok Account

Select:
“I already have an iLok account”

• Enter your iLok User ID and password

Important:
Your iLok ID is not always your email address. Many users create a custom username (for example: producer123).

Step 6 – License Deposited

Once your iLok account is connected:

• Your license is automatically deposited
• You’ll see a confirmation message

Step 7 – Install and Activate Your Plugin

You’ll now be directed to download installers:

👉 https://app.completeaccess.audio/installers

You have two options:

Option A – Use Complete Access Hub (Recommended)

• Download and install the app
• Sign in with your Slate Digital account
• Click Activate Licenses

This method helps keep your plugins up to date.

Option B – Manual Installation + iLok License Manager

If installing manually or using an iLok dongle:

• Download your plugin installer directly
• Activate your license using the iLok License Manager

See:
How to Activate Slate Digital Plugins to an iLok Dongle

Need Help?

If you run into any issues, feel free to reach out:
👉 Submit A Ticket - Slate Digital Support